Mexican Connexion for Talavera
Mexican Connexion for Tile

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Customer Comments

I can personally say a lot to you about our products and our service, but why believe me? Admittedly, I'm trying to convince you to let us be your Mexican Connexion. Well, in the final analysis nothing says it better than what our customers have to say. Therefore, here are a few comments from some of those same customers.
 
I just wanted to thank you for the piece I recently ordered.  It was a Talavera vessel sink.  Even though I had to wait longer than I expected, it was well worth it.  You had the best price in the Internet (about half the cost of others), every e-mail I sent you was answered immediately and with the necessary information I requested, the estimated quoted price for S&H was very close to the actual price, and finally the sink arrived in perfect condition, very well packaged.  I really enjoyed doing business with you and would definitely seek you next time I need anything else.
 
Rosanna Carrasco, Miami Florida

"I'm a beyond-satisfied customer. If you'll remember, I wanted to match some tile I had set a decade ago on a built-in sideboard in our 70-year-old house. The place I got the tiles had gone out of business years ago and out of desperation I tried searching the web for the same design. I emailed three companies that showed one of the designs on their websites, but you were the first to respond and were by far the most cordial. I emailed you photos of the tiles I was trying to match and although you carried only one of the two motifs I needed, you offered to scout for the other one on your next trip to the fabricas the following week. Lo and behold, you wrote me a week later that you had come back with the other design, and within three weeks of starting the search I had the carefully packaged tiles in hand. I couldn't believe how easy you made the whole process and how willingly you extended yourself for an admittedly small order."

                                                             Kip Kreiger, Honolulu, Hawaii

"The Talavera plate arrived in pristine condition and is even more beautiful than I had hoped! Thank you so much for giving us "northerners" a reliable source for south of the border treasures . . . "

                                                              Nancy Lykins, Englewood, Ohio

"Love dealing with this vendor. Very cooperative. Will continue to do business with them . . . "

                                                               Paula Armas, Indianapolis, IN

"Beautiful piece, it was received fast and in perfect condition. There is certainly value for the dollar spent."

                                                                T. Reagan Nelson, Long Beach, CA
 

But even when something goes wrong, we do our best to satisfy our customers. In one case, a supplier refused to deliver the product ordered. But with a little extra effort, we found what the customer was looking for. She comments:

"BEAUTIFUL, well worth the wait!! They are beautiful and just what I was looking for. Thank you for such a wonderful Connexion to the Talavera that I collect and use."

                                                                Hallie Howe, Everett, Washington


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